How to deactivate your account
To deactivate your account, you will need to send an email request to support@zoomex.com
*Account deactivation cannot be proceeded on live chat.
*Please submit your request using the registered email address. If your account was registered using a mobile number, kindly provide the mobile number in place of the email.
*Ensure that there are no assets remaining in your account.
Email Request Format for Account Deactivation
Content : Reason for account deletion: _______ I would like to request to deactivate my Zoomex account under UID _______ and I acknowledge that I am aware of the following points.
FAQ on account deactivation
1. Can I use the same email address or mobile number to register another new Zoomex account after deactivating my account?
No, you are not able to register a new Zoomex account using the same email address/mobile number.
2. Can I login to my account after account deactivation?
No, you will no longer be able to log in to your Zoomex account once you have deactivated your account.
3. Can I reactivate my account after it has been deactivated?
No, you will no longer be able to reactivate your Zoomex account once you have deactivated your account.
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