The availability of the Zoomex Card depends on your country or region of residence. Ineligible regions are determined by the official list of unsupported countries and regions maintained by UR.
Please review the full list below. If your current place of residence appears on this list, you are not able to use the Zoomex Card at this time.
List of Unsupported Countries and Regions
- Africa:
| Country / Territory | Code |
|---|---|
| Algeria | DZA |
| Angola | AGO |
| Benin | BEN |
| Botswana | BWA |
| Burkina Faso | BFA |
| Burundi | BDI |
| Cabo Verde | CPV |
| Cameroon | CMR |
| Central African Republic | CAF |
| Chad | TCD |
| Comoros | COM |
| Congo | COG |
| Democratic Republic of the Congo | COD |
| Côte d'Ivoire | CIV |
| Djibouti | DJI |
| Egypt | EGY |
| Equatorial Guinea | GNQ |
| Eritrea | ERI |
| Eswatini | SWZ |
| Ethiopia | ETH |
| Gabon | GAB |
| Gambia | GMB |
| Ghana | GHA |
| Guinea | GIN |
| Guinea-Bissau | GNB |
| Kenya | KEN |
| Lesotho | LSO |
| Liberia | LBR |
| Libya | LBY |
| Madagascar | MDG |
| Malawi | MWI |
| Mali | MLI |
| Mauritania | MRT |
| Mauritius | MUS |
| Mayotte | MYT |
| Morocco | MAR |
| Mozambique | MOZ |
| Namibia | NAM |
| Niger | NER |
| Nigeria | NGA |
| Rwanda | RWA |
| Saint Helena, Ascension and Tristan da Cunha | SHN |
| Sao Tome and Principe | STP |
| Senegal | SEN |
| Seychelles | SYC |
| Sierra Leone | SLE |
| Somalia | SOM |
| South Africa | ZAF |
| South Sudan | SSD |
| Sudan | SDN |
| Tanzania | TZA |
| Togo | TGO |
| Tunisia | TUN |
| Uganda | UGA |
| Western Sahara | ESH |
| Zambia | ZMB |
| Zimbabwe | ZWE |
- Americas:
| Country / Territory | Code |
|---|---|
| Anguilla | AIA |
| Antigua and Barbuda | ATG |
| Argentina | ARG |
| Aruba | ABW |
| Bahamas | BHS |
| Barbados | BRB |
| Belize | BLZ |
| Bermuda | BMU |
| Bolivia | BOL |
| Bonaire, Sint Eustatius and Saba | BES |
| Cayman Islands | CYM |
| Chile | CHL |
| Colombia | COL |
| Costa Rica | CRI |
| Cuba | CUB |
| Curaçao | CUW |
| Dominica | DMA |
| Dominican Republic | DOM |
| Ecuador | ECU |
| El Salvador | SLV |
| Falkland Islands (Malvinas) | FLK |
| French Guiana | GUF |
| Greenland | GRL |
| Grenada | GRD |
| Guadeloupe | GLP |
| Guatemala | GTM |
| Guyana | GUY |
| Haiti | HTI |
| Honduras | HND |
| Jamaica | JAM |
| Martinique | MTQ |
| Mexico | MEX |
| Montserrat | MSR |
| Nicaragua | NIC |
| Panama | PAN |
| Paraguay | PRY |
| Peru | PER |
| Puerto Rico | PRI |
| Saint Barthélemy | BLM |
| Saint Kitts and Nevis | KNA |
| Saint Lucia | LCA |
| Saint Martin (French part) | MAF |
| Saint Pierre and Miquelon | SPM |
| Saint Vincent and the Grenadines | VCT |
| Sint Maarten (Dutch part) | SXM |
| Suriname | SUR |
| Trinidad and Tobago | TTO |
| Turks and Caicos Islands | TCA |
| United States | USA |
| United States Minor Outlying Islands | UMI |
| Uruguay | URY |
| Venezuela | VEN |
| British Virgin Islands | VGB |
| U.S. Virgin Islands | VIR |
- Asia & Oceania:
| Country / Territory | Code |
|---|---|
| Afghanistan | AFG |
| Armenia | ARM |
| Azerbaijan | AZE |
| Bahrain | BHR |
| Bangladesh | BGD |
| Bhutan | BTN |
| Brunei | BRN |
| Cambodia | KHM |
| China | CHN |
| Macau | MAC |
| Georgia | GEO |
| India | IND |
| Indonesia | IDN |
| Iran | IRN |
| Iraq | IRQ |
| Israel | ISR |
| Jordan | JOR |
| Kazakhstan | KAZ |
| Kuwait | KWT |
| Kyrgyzstan | KGZ |
| Laos | LAO |
| Lebanon | LBN |
| Maldives | MDV |
| Mongolia | MNG |
| Myanmar | MMR |
| Nepal | NPL |
| North Korea | PRK |
| Oman | OMN |
| Pakistan | PAK |
| Palestine | PSE |
| Philippines | PHL |
| Qatar | QAT |
| Saudi Arabia | SAU |
| Sri Lanka | LKA |
| Syria | SYR |
| Tajikistan | TJK |
| Thailand | THA |
| Timor-Leste | TLS |
| Turkmenistan | TKM |
| Türkiye | TUR |
| Uzbekistan | UZB |
| Vietnam | VNM |
| Yemen | YEM |
| American Samoa | ASM |
| Christmas Island | CXR |
| Cocos (Keeling) Islands | CCK |
| Cook Islands | COK |
| Fiji | FJI |
| French Polynesia | PYF |
| Guam | GUM |
| Kiribati | KIR |
| Marshall Islands | MHL |
| Micronesia (Federated States of) | FSM |
| Nauru | NRU |
| New Caledonia | NCL |
| Niue | NIU |
| Norfolk Island | NFK |
| Northern Mariana Islands | MNP |
| Palau | PLW |
| Papua New Guinea | PNG |
| Pitcairn Islands | PCN |
| Samoa | WSM |
| Solomon Islands | SLB |
| Tokelau | TKL |
| Tonga | TON |
| Tuvalu | TUV |
| Vanuatu | VUT |
| Wallis and Futuna | WLF |
- Europe:
| Country / Territory | Code |
|---|---|
| Albania | ALB |
| Andorra | AND |
| Belarus | BLR |
| Bosnia and Herzegovina | BIH |
| Gibraltar | GIB |
| Guernsey | GGY |
| Vatican City | VAT |
| Isle of Man | IMN |
| Jersey | JEY |
| Malta | MLT |
| Moldova | MDA |
| Monaco | MCO |
| Montenegro | MNE |
| North Macedonia | MKD |
| Russia | RUS |
| San Marino | SMR |
| Serbia | SRB |
| Ukraine | UKR |
- Other Territories:
| Country / Territory | Code |
|---|---|
| Antarctica | ATA |
| Bouvet Island | BVT |
| British Indian Ocean Territory | IOT |
| French Southern Territories | ATF |
| Heard Island and McDonald Islands | HMD |
| South Georgia and the South Sandwich Islands | SGS |
Restricted Nationalities
If your nationality appears on the list below, you will not be able to complete identity verification (KYC) or use UR-related services, even if you reside in a supported country or region. This restriction is based on international compliance requirements. Thank you for your understanding and cooperation.
| Country / Territory | Code |
|---|---|
| American Samoa | ASM |
| Guam | GUM |
| Iran | IRN |
| North Korea | PRK |
| Northern Mariana Islands | MNP |
| Puerto Rico | PRI |
| Russia | RUS |
| United States Minor Outlying Islands | UMI |
| United States | USA |
Note: Guam, American Samoa, the Northern Mariana Islands, UMI, Puerto Rico, and the USA are treated as separate codes under the ISO 3166-1 standard, but they all fall under U.S. nationality. U.S. nationality is currently not eligible for KYC with UR.
Remark: The list of unsupported countries and regions is maintained and updated from time to time by UR in accordance with applicable legal, regulatory, and compliance requirements. In the event of any changes, please refer to the latest official information from UR.
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