KYC and Security Matters

Individual KYC

• Individual KYC FAQ

Business KYC

• Business KYC FAQ

2FA(Two-factor authentication)

• How to set Authy Authentication?
• How to set/change Google Authentication (GA)?
• Losing your Zoomex Account's Google Authenticator (GA) 2FA
• Troubleshooting: Google Authenticator "Invalid Code" error

Email & SMS

• How to link email address to account
• Troubleshooting: Unable to Receive SMS Verification Code
• Troubleshooting: Unable to receive Email verification code

Network & Security related

• Troubleshooting: Obtaining a Har File from Your Web Browser
• How to clear cache and cookies for Google Chrome, Firefox and other major browsers?
• How to optimise your network to achieve optimal trading environment
• How to Enhance the Security of Your Account