What is a Zoomex Crypto Gift?
A Zoomex Crypto Gift is a feature that allows users to send cryptocurrency assets from their funding account to friends.
Questions Related to Sending Crypto Gifts
Which cryptocurrencies can I use to send a Crypto Gift?
You can use any cryptocurrency supported in your Zoomex funding account to send a Crypto Gift. However, certain regions may have restrictions on the cryptocurrencies that can be sent or received due to local laws and regulations.
How is the USDT equivalent amount calculated when sending a Crypto Gift in BTC?
Zoomex will calculate the USDT equivalent of BTC in real time based on its spot market price, ensuring the latest exchange rate is applied.
How can I send a Crypto Gift?
The Crypto Gift feature is only available through the Zoomex App; it is not currently supported on the web platform.
Identity Verification and Crypto Gift Usage
Is identity verification required?
1. Receiving a Crypto Gift: You must complete identity verification for the Crypto Gift amount to be successfully credited to your account.
2. Sending a Crypto Gift: No identity verification is required, but your account must have sufficient funds.
How can I use the assets received through Crypto Gifts?
Once you receive and complete identity verification, the Crypto Gift funds will be credited to your funding account, and you can:
1. Use them for trading.
2. Withdraw them (subject to a risk assessment waiting period).
What happens if I don’t complete identity verification?
1. If you don’t complete identity verification within 24 hours after receiving a Crypto Gift, the amount will be returned to the sender’s account.
2. If identity verification is not completed, the Crypto Gift amount will remain in your account but cannot be used or withdrawn.
When will unclaimed Crypto Gift amounts be returned?
Unclaimed Crypto Gift amounts will be returned to the sender’s account under the following conditions:
a) Gift Expiration: If the gift is not claimed within the validity period, the amount will be returned.
b) Unregistered Account: Non-Zoomex users who receive a Crypto Gift must complete registration within 30 minutes; otherwise, the gift amount will be returned.
c) Unverified Account: Zoomex users who receive a Crypto Gift must complete identity verification within 24 hours; otherwise, the amount will be returned to the sender.
What is the validity period of a Crypto Gift?
The validity period is set by the sender and can be chosen as either 24 hours or 48 hours. After the expiration date, unclaimed amounts will be automatically returned to the sender’s account.
How can I view my Crypto Gift records?
1. Open the Zoomex App and go to the Crypto Gift page.
2. Tap the “History” icon in the top-right corner.
3. View the details of sent and received Crypto Gifts in the history section.
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